A customer in Ottawa had some feed water hardness leakage which over time led to boiler scaling. Since the customer was connected to the MOM system we were able to trend the temperature increase, notify the customer and offer a solution before it became an emergency situation. The customer couldn’t afford to shut down his plant our solution was the introduction of Miura’s 2100D on line descaling chemical. This online chemical does not require the boiler to be shut down. We simply introduce this as an addition to the existing water treatment system and let the chemical work its magic. As you can see from the attached graph the scale was removed and the temperature returned to normal in as little as 12 days.