Miura Maintenance Plan FAQ
A facility with a down boiler system is a facility loosing money. Loss of productivity, repair costs, extended line start-up procedures all compound to lead to a significant loss of revenue. Preventative maintenance and advanced diagnostic monitoring can significantly reduce unplanned downtime and increase boiler unit lifespan, ultimately ensuring top productivity.
At Miura, our Maintenance Protection Plans, including MIC, MIC+, MMP and MMP+, aim to provide a comprehensive solution that addresses all critical maintenance needs while also providing diagnostic services to identify possible issues before the become significant problems. We have compiled a list of the most common frequently asked questions about these plans to help you understand the benefits proper maintenance and monitoring can have for your business.
How often should our boilers be inspected?
Regular inspections of boilers are crucial for ensuring their safe and efficient operation. In line with legal requirements and insurance company guidelines, it is generally recommended to have boilers inspected on an annual basis. This frequency allows for timely identification and resolution of any potential issues or safety concerns while keeping your system on track. Additionally, when it comes to Miura boilers, our Protection Plans include twice yearly inspections as part of our comprehensive service package.
Who is preforming these visits and inspections?
Our highly trained and skilled boiler technicians are. Miura’s boiler technicians are fully certified and have deep knowledge of Miura systems. Miura is under compliance with ASME regulations, and we are committed to keeping you, your system and your employees safe.
Will there be different technicians in and out of our facility?
On Miura’s MMP and MMP+ programs you will have a dedicated technician who will be assigned to your account. They will learn the ins and outs of your facility and how you use steam so they can give you the best service possible.
What Is a MOM system and why is it required for some of your plans?
The Miura Online Maintenance (MOM) system monitors your boiler operating conditions for easy troubleshooting should any problem arise. Our MOM Centre monitors all connected systems and will report issues as they arise to our technicians and clients.
Is having a Miura Water Treatment system required to be enrolled for a Maintenance Package?
No. Though a Miura WT system is a requirement for enrollment in the MMP+ program. Miura offers alternative maintenance packages such as MIC and MMP that do not require Miura Water Treatment.
The MMP+ program is designed to provide comprehensive maintenance and support services for Miura boilers and water treatment systems. Whereas, the MIC and MMP programs provide maintenance and support services only for Miura boiler systems.
Can we only enroll a new boiler in a Miura Protection Plan?
No. Though MMP+ plans are only applicable to new Miura PVs and boilers, existing Miura boiler units can be enrolled in MIC and MMP plans. It is best if our service team assess your system in person to be able to give you a full scope of options available for your system.
What are the differences between the various plans?
A quick guide of Miura’s Protection Plans can be seen to the right.
The MMP program is ideal for systems not yet using Miura Water Treatment services. This program covers preventative and emergency maintenance calls, preventative water testing, it includes Miura Online Monitoring (MOM), all annual inspections and assigns a dedicated Service Technician to the account who will know your boiler system inside and out. Whereas MMP+ is Miura’s most complete protection plan. MMP+ customers have the benefits of both our top of the line Boiler maintenance and complete Water Treatment solutions which protects their boiler system even more.
Some conditions apply, for full program details please contact the Miura Canada Service team for a consultation. Our professional service team would love to find a Preventative Maintenance solution that is right for you.
